You need the right tools to set your clients up for success.
The average homeowner moves every 7 years.
28% of listing agents surveyed by NARS incorporate staging into their listings.
And I betcha not all of those listing agents use staging companies.
Soooo…..
We have to assume most people have never worked with a staging company before.
That can open up all kinds of opportunities for them to be nervous, confused and not be ready for their appointment or installation. And that can put us and our teams into all kinds of awkward situations.
But the beauty is…we can help close the gap on many of these things if we:
- Spend time thinking about our clients
- Think about what feelings they may be having
- Think about what questions they are having about the process
- Think about what information they may need to know to help us do our jobs more easily
- Think about how can we communicate the process as effectively as possible
And today I'm sharing all kinds of ways and tools to help you communicate often and in a variety of ways that won't take a ton of your time once you get them set up and running. Listen in and learn how to set your clients up for success. Enjoy!
WHAT YOU’LL LEARN FROM THIS EPISODE:
- What kinds of information do we share with our clients at Rethink Home Interiors
- 7 ways to prepare your client for the best possible appointment or installation
- 12 tools you can use (most on autopilot!) to communicate to your client
- Why using a variety of touchpoints and ways to communicate is important
LISTEN TO THE FULL EPISODE:
RESOURCES:
- Join the Rethink You Waitlist here
- Follow Lori on Instagram
- Acuity
- Calendly
- Honeybook
- 17Hats
- Aweber
- MailChimp
- Flodesk
- Slydial
- Call Loop
- Just Deliver It
- Canva
- Fiverr
ENJOY THE SHOW?
- Leave a 5-star review on Apple Podcasts so that more Staging CEO's find it
- Follow over on Spotify, Stitcher, Amazon Music, or Audible.
Leave a Reply